INSURANCE CLAIM GUIDE
Insurance Companies Supported by Us
- AIA General Berhad
- Allianz General Insurance Company (Malaysia) Berhad
- CHUBB Insurance Berhad
- Etiqa General Insurance Berhad
- Etiqa General Takaful Berhad
- Generali Insurance Malaysia Berhad (formerly known as AXA Affin General Insurance Berhad and MPI Generali Insurans Berhad)
- Liberty General Insurance Berhad (formerly known as AmGeneral Insurance Berhad)
- Lonpac Insurance Berhad
- MSIG Insurance (Malaysia) Berhad
- Pacific & Orient Insurance Co. Berhad
- Progressive Insurance Berhad
- RHB Insurance Berhad
- Syarikat Takaful Malaysia Berhad
- Takaful Ikhlas Berhad
- The Pacific Insurance Berhad
- Tokio Marine Insurance (Malaysia) Insurance Berhad
- Tune Protect Malaysia
- Zurich General Insurance Malaysia Berhad
- Zurich Takaful Malaysia Berhad















Our Insurance Claim Centre
In order to best support all our insurance panels, we have an Insurance Claim Centre:
- Completes with well trained & qualified claim specialists to provide hassle-free insurance claim support
- Services provided include:
- answering incoming calls and inquiries, managing claims & providing necessary authorizations; &
- help to arrange repair & replacement appointment with customers
Benefits to Insurance Companies
Our Insurance Claim Centre allows our insurance partners:
- to offer efficient & quality services to their policy holders; &
- to strengthen insurance companies’ Brand Image through a positive experience for their customers.
Besides, insurance companies’ policy holders also enjoy Cutting-Edge Technology & Best Industry Practice from our well-trained and experienced technical team.
Windscreen Insurance Claim Document Checklist
Required Documents for AIA
For Personal Policy:
For Company Policy:
Important Notes:
- This checklist is a general guide. Requirements may vary based on specific claim circumstances.
- Ensure all documents are clear, legible, and up-to-date.
- Original documents may be required for verification.
- Contact your insurer or Windscreen2U for any clarifications.